Last updated October 26, 2026
This privacy notice for SC Market ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with SC Market and the Services, the choices you make, and the products and features you use. Learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? Yes. We receive basic Discord profile information from Discord, and your Roberts Space Industries (RSI) and linked Discord profile information from Citizen iD, when you sign in. We also read public information from the RSI website to verify accounts and organizations, and we receive information from Discord when you use the SC Market Discord bot.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more.
In what situations and with which parties do we share personal information? We share information with the users you trade with, with other users where a feature is public, and with the service providers that run the Services. We do not sell your personal information. Learn more.
Do we track you? No. Analytics cookies (Google Analytics) stay off until you click "Accept" in our cookie banner. Essential cookies (sign-in) and anonymous error reports are always on. Learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more.
How do you exercise your rights? The easiest way to exercise your rights is from your account Settings page, where you can download a copy of your data and delete your account, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
In Short: Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our Services.
Like most websites, our servers and our hosting and security providers process your IP address and basic browser and device information to deliver the Services, keep them secure, and limit abuse. Specifically:
If you click "Accept" in our cookie banner, we also collect usage information as described in "DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?" below.
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We provide you with the option to register with us using Discord or Citizen iD. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Learn more.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
In Short: We may share information in specific situations described in this section and/or with the following third parties.
SC Market is a marketplace, so much of what you do on it is shared by design. The users you trade with see your profile and the orders, offers, contracts, and messages you exchange with them. Organizations you join see your membership and roles. Some information is public to everyone, including people who are not signed in and search engines: your username, display name, avatar, banner, and profile description, your listings and shops, reviews and ratings, and your online status. Your Discord profile is only shown publicly or to sellers if you turn that on in Settings.
We use the following service providers to run the Services. They process personal information on our behalf, to provide their service to us:
In Short: We use cookies to keep you signed in and to remember your choices. Analytics only run if you click "Accept".
We use cookies and similar technologies (like your browser's local storage) to access or store information:
When you first visit, our cookie banner asks for your choice. You can change it at any time in Settings (Privacy, "Cookie preferences"), or with the "Cookie preferences" link in the footer of any page. Choosing "Necessary only" stops Google Analytics and BugSnag Performance and deletes the Google Analytics cookies.
In Short: If you choose to register or log in to our Services using Discord or Citizen iD, we may have access to certain information about you.
Our Services let you register and log in with Discord or Citizen iD. When you sign in with Discord, Discord shares your Discord user ID, username, and avatar with us. When you sign in with Citizen iD, Citizen iD shares your RSI handle, Spectrum ID, and avatar, and, if you have linked Discord in Citizen iD, your Discord user ID and username. We do not receive your Discord, Citizen iD, or RSI password.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by Discord, Citizen iD, or Roberts Space Industries. We recommend that you review their privacy notices to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
In Short: We store your information in the United States, and we keep it for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
Where. Your information is stored in the United States: our servers and our database run on AWS in the US East (Ohio) region, and uploaded images are stored with Backblaze in the US West region. Requests reach these servers through Cloudflare's network, which handles each request in the Cloudflare data center closest to you.
How long. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us, except as listed below. Some information is kept for a shorter time:
When you delete your account, it is scheduled for deletion after a 30-day grace period, during which you can cancel. We then delete your profile, email addresses, sessions, push subscriptions, listing views, and other personal data, and remove your personal details from your account record. Records that other users rely on, such as orders, contracts, messages exchanged with them, and reviews, are kept without your personal details, and security records (such as two-factor authentication events) are kept to protect the Services.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent for analytics at any time by choosing "Necessary only" in Settings (Privacy, "Cookie preferences"), or with the "Cookie preferences" link in the footer of any page, or by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases as described in section 7. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. In particular, you cannot stay signed in without our sign-in cookies. We do not show advertising.
If you have questions or comments about your privacy rights, you may email us at [email protected].
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include your username and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
The California Code of Regulations defines a "resident" as:
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES. Your username (RSI handle), Spectrum ID, Discord user ID and username, account ID, email address if you add one, and IP address (sign-in sessions and rate limiting; listing views keep only a hashed IP). |
| B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES, contact information only: your email address, if you add one. |
| C. Protected classification characteristics under California or federal law | Gender and date of birth | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES. Your listings, orders, offers, contracts, and their history. These are trades of in-game items and services for in-game currency (aUEC). If you donate through a third party such as Patreon, we record that you are a donor and since when. We do not collect payment or financial details. |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | YES. Your interactions with our Services: server logs of API requests (kept 90 days), listing views, and your last-active time. Google Analytics usage data only if you click "Accept". We do not collect your activity on other websites. |
| G. Geolocation data | Device location | NO. Locations on SC Market (such as order pickup points) are places inside the game. |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES, images only: avatars, banners, and listing pictures you upload. |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO. Organization (contractor) memberships and roles are for in-game organizations, not real-world employment. |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | NO |
| L. Sensitive Personal Information | NO |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at [email protected], or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
We may disclose your personal information with our service providers, listed in section 4, to provide their services to us. Each service provider processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
SC Market has not sold any personal information to third parties in the preceding twelve (12) months, and does not share personal information for cross-context behavioral advertising. SC Market will not sell personal information in the future belonging to website visitors, users, and other consumers.
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to make the request while signed in to your account, or we may contact you through a communication method (e.g., Discord or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
To exercise these rights, you can use your Settings page, contact us by email at [email protected], or refer to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at [email protected], or ask a staff member on the SC Market Discord server.
SC Market
United States
You have the right to request access to the personal information we collect from you, change that information, or delete it. To download a copy of your data or delete your account, use your Settings page. The download is a JSON file with the personal data we hold about you: your profile and settings, email addresses, linked accounts and Discord details, security records (without any secrets), notifications, organizations and shops, your chats and the messages you sent, all your trading data, ships, crafting and other hobby data, reviews and comments, reports you filed, and your activity. Other people appear in it by username only. You can download it up to 5 times per hour. You can change most profile information in Settings; your RSI handle and avatar come from your RSI account.